POBO - Refund & Cancellation Policy
POBO Refund & Cancellation Policy
Effective Date: 01 April 2026
1. Overview
Refunds and cancellations depend on the product/service andsupplier terms. POBO acts as a facilitator and provides support throughPOBO Shield.
2. Cancellations
- Before confirmation: generally allowed
- After confirmation: subject to supplier terms
3. Refund Eligibility
Refunds may be considered in cases such as:
- Non-delivery
- Significant deviation from agreed scope
- Service failure
4. POBO Shield Support
POBO may assist by:
- Reviewing the issue
- Coordinating with suppliers
- Facilitating fair resolution
5. Refund Processing
- Processed within a reasonable timeframe
- Typically via the original payment method
6. Limitations
- Outcomes depend on supplier terms and case specifics
- Refunds are not guaranteed in all cases
- Each request is evaluated individually
7. Fair Use
Users are expected to raise genuine concerns only.
8. Contact
Email: contact@pobo.club
9. In Simple Words
- We aim for fair outcomes
- We support you through issues
- But not every case results in a refund
